This section of the website will contain everything watermeters; How they work, links to the fee structure, ecoder checkup, what to do if something goes wrong, and frequently asked questions.
Frequently asked questions
- What is an Ecoder Status
- Your meter records a few usage statistics that can be useful in determining problems with your domestic water service, These statistics are refered to by the manufcturer as Ecoder Data. The statistics it keeps are: Consecutive days with zero consumption, days of intermittent leak, days of continous leak, the severity of reverse flow events.
- How do I read my meter
- You must locate your physical water meter: they are typically found where the water service enters the building. You will need a flashlight or other directional light source. Shine the light on the clear plastic lens of the meter and observe the digital display. The Meter will display information in sequence, showing some information similar to a date, and then displaying the current meter reading registered in litres (for 5/8 and 3/4 meters). Litres can be converted to Cubic Meters by dividing by 1000
Check my Ecoder Status
Use the following form to retrieve the latest ecoder data for your meter. You will need to type the information below exactly as it is written on your Utility Bill
Something is Wrong
For a water emergency please contact public works at 727-2597
Water Meter Billing
Information on how and when meters are billed. Links to the current fee structure